Information on the new regulation of protection of personal data

What is personal data?
Personal data is any information related to a person, that identifies us or can make us identifiable. There is a wide variety of information that is considered personal data, for example, names, contact information, identification numbers, such as ID, location data or online identifiers often called cookies.
What does it mean to treat personal data?
The processing of personal data refers to any interaction with the information, including, among other processes, the consultation, collection, exchange, storage, transfer or analysis. Also, any operation or set of operations performed on personal data, either by automated procedures or not.
Who is responsible for the processing of personal data?
Personal data will be processed by the entity SOLELEC IBÉRICA S.L., with CIF B93257640, and address at Calle Concepción Arenal 6, Local 2 Edificio Premier, 29006 Málaga.
Why does Solelec Ibérica need my personal data?

When you sign a contract with Solelec Ibérica , you have to provide certain personal data so that we can process your request and, subsequently, provide you with the product or provide the corresponding service.

How will Solelec Ibérica use my personal data?
The General Data Protection Regulation (RGPD) allows data processing only if one or more conditions are met. These conditions are known as the legal basis for treatment. Solelec Ibérica will only process your personal data for the reasons for which they were provided and only when there is a legal basis for the treatment that allows it.
What are these legal bases for treatment?

The fulfillment, management and execution of the contracts agreed with Solelec Ibérica , as well as those derived from compliance with the different regulations that apply to such contracts, such as, among others, tax regulations and those relating to treatment of personal data.
The legitimate interest of Solelec Ibérica , which allows us to:

  • Keep our data records up to date.
  • Find out which of our products and services may be of greatest interest to you, as well as develop our products and services according to the use you make and your possible comments, making statistics, surveys or market studies that may result of interest.
What personal information will Solelec Ibérica deal with?
We treat different types of personal data and we have grouped them into the following categories: identification data (name, ID, contact information), billing information, and contractual information (data derived from the contracted services).
Where will my personal data be obtained?
Directly from you when you request the contracting of a Solelec Ibérica </ strong> product. The data can be obtained through the postal, face-to-face, telephone or internet communication channels.
Who will be the recipients of my personal data?

The only recipients of the information provided will be Solelec Ibérica S.L. and the companies of the Group. At Solelec Ibérica we will consider all your personal data private and confidential. In accordance with the foregoing, we commit ourselves to using the data provided to respect their confidentiality and to use them according to previously authorized purposes.

How long will my personal data be kept?
We only store personal data of users in order to use them according to the purpose for which they were collected, and according to the legal basis of their treatment. We will keep personal data as long as there is a contractual and / or commercial relationship with the user and as long as he does not exercise the right to delete, cancel and / or limit the processing of personal data.
In these cases we will keep the data properly blocked, without giving any use, while they may be necessary to meet the requests of public administrations, courts and tribunals, as well as respond to any query or complaint of the client.
What are my rights?
The RGPD grants you certain rights in relation to your personal data:
  • The right of access to your data contained in the files of Solelec Ibérica.
  • The right to rectify data that may be incorrect or incomplete.
  • The right of withdrawal, which allows you to request the cancellation of your personal data.
  • The right of opposition, which allows you to request that all or some of the treatments we carry out with your personal data be terminated.
  • The right to limitation of data processing, for a limited period of time and in the cases established by current regulations.
  • The right to portability, which will allow you to request that we send you by electronic means the information you have provided, either directly to you or to another entity, on your behalf.

Likewise, you may request the revocation of the consent granted for the processing of your data.
To exercise the aforementioned rights or raise any question regarding the processing of your personal data, you can contact SOLELEC IBÉRICA SL, by request to our email address info@solelec.com, or to the postal address: SOLELEC IBÉRICA SL, Calle Concepción Arenal 6, Local 2 Premier Building, 29004 Málaga, enclosing in all cases, a photocopy of the DNI or equivalent document valid in law that allows to prove your identity, and specifying the right you wish to exercise.
You can also file a claim with the Spanish Agency for Data Protection (www.agpd.es).

Email: info@solelec.com